WHAT DO WE DO?
David McGinty –
Founder of The Management Consulting Bureau
We’re a boutique consulting firm with a culture of innovation and insight – 100% focussed on delivering personal outcomes for our clients – turning their plans and vision into a reality.
We Focus on 3 Main Areas
CUSTOMER | DATA DRIVEN | TRANSFORMATION
Contact David
CUSTOMER
For many businesses, the reality is customers are interacting via outdated channels like written mail & contact centres and need to shift these channels to digital. We help you make this shift by architecting the new channel experience (think bots, self-service, social and text/WhatsApp). We move customers from experiencing moments of misery to moments of magic when interacting with your business.
DATA DRIVEN
We help you to unlock the power of your data – which for many businesses is sitting on a shelf like a book in a library. Using the latest analytics tools, we mine this data for insight, getting you to a position where, for you, the important books will be read. So what? This will make money for your business by either reducing costs or increasing revenue.
TRANSFORMATION
Helping to define the case for change for your business. We work closely with you and your team to roadmap how you deliver transformational change